Delivery Time: Delivery time of your furniture depends on whether you purchased from the showroom floor, or placed an order for a new, custom-made item. Delivery of custom-made takes 10 - 12 weeks in general, but items purchased off the showroom floor can be taken immediately, or delivered same/next day if you are in Calgary. (Other locations depend on distance). If your item is a fully customized design (see Custom Furniture Design section - it may take 12 - 18 weeks from design to product, depending on complexity. When your order is ready we will contact you to set up a convenient delivery time.
Care and Handling: We pack all items with exceptionally good foam and air protection; we have yet to see any shipping damage to our items in ten years of service (and if this is the case, we'll address it at no charge to you). We are sure you will be thrilled with your new heirloom, however, please take the time to go over your new piece with your delivery driver as you will be asked to sign off at time of delivery. Please be aware that wood, being a natural product, is full of variations. These are not defects, just simply Mother Nature's beauty marks. If you have any concerns please bring them to light at this time.
Here at Signature Fine Furniture, we strive to provide excellence that extends right to your door.